Delivery

How much does delivery cost?

We offer a wide choice of options. Our cheapest Standard Delivery option starts at just £9.50 +VAT (£11.40 inc. VAT) and covers most UK addresses. Alternatively, you can arrange to pick up your order from our facility in Greater Manchester by selecting Click and Collect.

Are there any hidden costs?

Most UK orders placed online are charged delivery at a flat rate and there are no other charges. We'll show you a delivery price estimate at the basket, but you will need to enter your postcode for the confirmed price as some couriers do charge more to deliver to certain areas.

How long does delivery take?

Standard Delivery takes 2-3 days, while Express Delivery is typically next working day for most mainland UK addresses. Our Premium Delivery option lets you select the day of the week and the time slot you'd like for your delivery to give you maximum flexibility. Deliveries to UK addresses in surcharge zones, including the Highlands and Islands, Isle of Man, Northern Ireland and elsewhere usually take longer than stated times. International delivery times depend on the items ordered, including whether the items need to be palletised - please use our Live Chat feature for more information.

At what time will my POS delivery arrive?

Our couriers usually deliver Monday to Friday 8am to 6pm. Next day delivery is available to most UK mainland addresses if you order in-stock items before 5pm Monday to Thursday. If you opt for our Premium service you can select your chosen delivery day and delivery time.

Do you deliver to Northern Ireland?

Yes, we deliver to Northern Ireland. Prices start at £25+VAT as couriers shipping to Northern Ireland route parcels via Ireland first.

How much is delivery if I order by telephone?

Free delivery is not offered on telephone orders and there is a minimum spend of £10 when paying by card. If you order by telephone, Standard Delivery is charged at £11.40 inc. VAT and varies according to your location and parcel size.

Do you deliver outside the UK?

Yes, we provide delivery prices at the checkout for common delivery destinations. At present we're unable to provide shipping estimates for every destination at the time of ordering. We'll contact you with the delivery cost after your order has been placed.

Do you offer free delivery?

Yes, free Standard Delivery is available for online orders when you spend over £150+ VAT (£180 inc. VAT) on goods, and upgraded to Express Delivery when you spend over £175 +VAT (£210 inc. VAT). Free delivery is not available for telephone orders.

Do you offer palletised delivery?

Yes, large orders will be palletised for kerbside delivery. Please contact us if your order requires palletisation so we can arrange this.

What does kerbside delivery mean?

Kerbside delivery means that items will be delivered to the nearest kerbside at the address specified. Our freight drivers will position their vehicle as close as possible to the delivery address and unload the palletised goods into a spot on the kerbside that is safe and keeps the pallet secure.

All pallets are NON-RETURNABLE, it is your responsibility to dispose of the pallet(s).

Can I select a Saturday, am or specific day delivery?

Yes, Saturday delivery is available via our Premium Delivery option. You can select from either delivery any time up to 6pm on Saturday, or opt for pre-noon delivery.

Can I get same day delivery?

Yes, same day delivery is available for some UK destinations. Please contact us for more information.